Refund policy

The 30-day guarantee

Read your first 4 breakdowns. If you're unhappy for any reason, you get a full refund within 30 days. This applies to the monthly and the annual plan.

To get your refund, email us from the address you signed up with within 30 days of your first payment. We refund the full amount to your original payment method, usually within 5 to 10 business days depending on your bank.

After 30 days

You can cancel any time from your Account page, and you won't be charged again. You keep access until the end of the period you already paid for. Payments made after the first 30 days aren't refunded, except where the law requires it.

Annual renewals

If your annual plan renews and you didn't mean to keep it, email us within 14 days of the renewal charge and we'll refund it.

Contact

Questions? Email martin@joincreativemode.com.